GS Wallet

Privacy Policy

Last Updated: November 2026

GS Wallet (“GS Wallet,” “we,” “us,” or “our”) is committed to safeguarding your privacy. This Privacy Policy (“Policy”) outlines how we collect, use, disclose, and protect information provided or generated when you use GS Wallet services, including our website (https://www.gswallet.io/), mobile application, APIs, and related features (collectively, the “Services”). This Policy applies to all users (“you” or “your”), including individuals or entities managing digital assets, interacting with decentralized applications (DApps), or using other Services via GS Wallet.

Key Information:

  • Non-Custodial Wallet: GS Wallet does not control or store your private keys, secret recovery phrases, or digital assets. You are solely responsible for securing this information.
  • Third-Party Services: This Policy does not cover the privacy practices of third-party services (e.g., DApps, exchanges, staking platforms). Review their privacy policies carefully.
  • Consent: By using the Services, you confirm you have read, understood, and agree to this Policy. If you disagree, do not use the Services.
  • Updates: We may update this Policy periodically. The updated Policy takes effect upon posting on the Website or Service interface. Continued use of the Services indicates acceptance of updates.

1. Information We Collect

We may collect the following types of information based on your interaction with the Services:

1.1 Information You Provide

  • Account Information: Email address, username, or other contact details when creating an account or using paid Services.
  • Support Requests: Name, contact information, or issue details submitted via email (contact@gswallet.io), online chat, or other channels.
  • Order Information: Payment details (e.g., credit card information) provided through third-party payment processors for Paid Plans or Services. We do not store complete payment information, only retaining transaction IDs or payment status.
  • Feedback and Suggestions: Personal information included in voluntary feedback, suggestions, or survey responses.

1.2 Information Collected Automatically

  • Wallet and Transaction Data: Public blockchain data related to your wallet address, transactions (e.g., hashes, amounts, timestamps), or DApp interactions, which does not directly identify you.
  • Device and Usage Data: Device details (e.g., model, operating system, IP address, browser type), Service usage (e.g., access times, pages viewed, features used), and analytics data collected via cookies or similar technologies (e.g., pixel tags).
  • Error Logs: Diagnostic data (e.g., error codes, log files) collected during Service errors or crashes to enhance performance.

1.3 Information from Third-Party Sources

  • Blockchain Data: Transaction or balance details related to your wallet address from public blockchains.
  • Third-Party Services: Data from third-party DApps, exchanges, or staking platforms about your interactions (e.g., transaction status).

1.4 Non-Personal Information

  • De-identified or anonymized data, such as aggregated usage statistics or public blockchain transaction data, that cannot directly identify you.

2. How We Use Your Information

We use collected information for the following purposes:

2.1 Provide and Maintain Services

  • Process and record transactions or DApp interactions.
  • Offer customer support, address inquiries, or resolve technical issues.
  • Verify identity (e.g., for account recovery or compliance).
  • Manage accounts, orders, or Paid Plans.

2.2 Improve Services

  • Analyze usage patterns to enhance functionality and user experience.
  • Identify and fix errors or performance issues.
  • Develop new features or Services.

2.3 Communicate

  • Send Service-related notifications (e.g., updates, maintenance, security alerts).
  • Respond to support requests or provide assistance.
  • Deliver marketing communications (e.g., new features, promotions), with opt-out options (see Section 6).

2.4 Compliance and Security

  • Comply with laws, regulations, or legal processes (e.g., anti-money laundering, sanctions).
  • Detect, prevent, or investigate fraud, abuse, or illegal activities.
  • Protect the rights, property, or safety of us, our users, or others.

2.5 Other Purposes

  • With your consent, for purposes you explicitly authorize.
  • Use de-identified or anonymized data for research, analytics, or third-party sharing.

3. How We Share Your Information

We do not sell your personal information. Information may be disclosed in these cases:

3.1 Third-Party Services

  • Wallet addresses or transaction data may be shared with third-party DApps, exchanges, or staking platforms during interactions. Their data practices are governed by their privacy policies.

3.2 Legal Requirements

  • Disclosed to:
    • Comply with laws, regulations, court orders, or subpoenas.
    • Respond to lawful requests from law enforcement or government authorities.
    • Protect our or others’ legal rights, property, or safety.

3.3 Business Transfers

  • Information may be transferred during mergers, acquisitions, asset sales, or bankruptcy, with requirements for adherence to this Policy or comparable protections.

3.4 De-Identified Data

  • Shared with third parties for analytics, research, or commercial purposes.

4. Privacy Considerations for Non-Custodial Wallets

As a non-custodial wallet, GS Wallet gives you full control over your private keys and secret recovery phrases. We do not store, access, or manage these, nor can we execute transactions or recover lost keys. To protect your privacy and security:

  • Store private keys and recovery phrases securely, avoiding cloud or insecure devices.
  • Update devices and applications regularly to address vulnerabilities.
  • Verify the legitimacy of third-party DApps or services before interacting.

Blockchain Risks: Blockchain transactions are public, and your wallet address may be linked to on-chain activities. Third parties could use chain analysis to infer identity. You are responsible for evaluating these risks.

5. Data Storage and Security

We implement reasonable measures to protect your information, including:

  • Encryption (e.g., SSL/TLS) for sensitive data transmission.
  • Access controls and firewalls.
  • Regular security protocol reviews and updates.

Limitations: Internet and blockchain technologies carry inherent risks, and absolute security cannot be guaranteed. You must secure your devices, accounts, and keys. Information may be stored on our or our providers’ servers, located in your country/region or other jurisdictions. Using the Services consents to global data transfer and storage.

6. Your Rights and Choices

Depending on applicable law, you may have these rights:

  • Access: Request access to your personal information.
  • Rectification: Correct inaccurate or incomplete information.
  • Deletion: Request deletion of your information (subject to legal limits).
  • Restriction: Limit information use in certain cases.
  • Data Portability: Receive your information in a structured format.
  • Objection: Object to processing for marketing or other purposes.

Additional Options:

  • Cookie Management: Adjust browser settings, noting that disabling cookies may affect Service functionality.

7. Children’s Privacy

The Services are not intended for children under 13. We do not knowingly collect their personal information. If a child’s information is provided, parents or guardians may contact to request deletion.

8. International Data Transfers

Our servers and providers may be located outside your country/region (e.g., U.S., EU). We ensure compliance with applicable laws (e.g., GDPR) for cross-border transfers. Using the Services consents to data transfer to jurisdictions with differing privacy laws.

9. Third-Party Links and Services

The Services may link to third-party websites, DApps, or services. Their privacy practices are not covered by this Policy, and we are not responsible for their actions. Review their terms and privacy policies carefully.

10. Policy Updates

We may update this Policy to reflect legal, technical, or business changes. Updates take effect upon posting on the Website or Service interface. Significant changes will be notified via email or in-Service alerts (with 30 days’ notice for Paid Plan users). Continued use of the Services indicates acceptance of updates.

11. Contact Us

For questions or to exercise privacy rights, contact:

We will respond promptly and provide assistance as required by law.

12. Supplemental Information (Specific Jurisdictions)

12.1 EU and UK Users

Under GDPR and UK data protection laws, you may have additional rights (e.g., data portability, processing restrictions). We will handle requests per legal requirements and cooperate with data protection authorities.

12.2 California Users (CCPA)

Under the California Consumer Privacy Act (CCPA), you have the right to:

  • Know the categories of personal information collected, used, or disclosed.
  • Request deletion of your information.
  • Opt out of information sales (we do not sell your information).

Submit requests to contact@gswallet.io. We will respond within 45 days (extendable if needed).